My discount code isn’t working, what should I do?

Edited 2 months ago

If you’re having trouble using your discount code, check the following common issues:

1. Has the code expired?

Some discount codes have an expiry date.
Check the terms and conditions of your discount to ensure it’s still valid.

2. Are you applying the code to eligible products?

Some discounts only apply to specific products, collections, or categories.
Verify that the items in your cart are eligible for the discount.

3. Have you exceeded the redemption limit?

Some discount codes have a one-time use limit or a maximum number of redemptions per customer.
If you’ve used the code before, it may no longer be valid.

Still having issues?

If your code meets all the above conditions but still isn’t working, contact support@gocertify.me for further assistance.